NARUTO – Itachi Uchiha

Once you place an order, it is processed and prepared in our warehouse. The printing and packaging process usually takes 1–2 business days, as each artwork is made on demand. After it is shipped, the delivery typically takes 4–7 working days, depending on your location.

Please keep in mind that the delivery timeline starts from the date your order is shipped, not the date it was placed. Occasionally, delays can happen due to incorrect addresses, remote delivery areas, weather disruptions, or transport strikes.

At Candid Apricot, we aim to provide a smooth and fair shopping experience for every customer. Please review our policy below to understand how replacements, cancellations, and refunds are handled.

Replacement Policy

We follow a Replacement-First Policy. This means:

If your order qualifies for a replacement, we will send a free replacement first.

If the replacement item also arrives damaged or defective, you may choose either another replacement or a full refund (refunds are available for prepaid orders only).

Replacement requests are accepted only if:

1. The product arrives damaged or defective

2. You receive the wrong item

To request a replacement:

Contact us within 48 hours of the order being marked as delivered.

Provide a clear unboxing video showing the sealed package and outer packaging before opening.
This helps us verify claims and resolve issues fairly. Requests without a proper unboxing video may not be eligible for replacement.

For assistance, you can contact us at:

Email ID: contact@candidapricot.com

WhatsApp: +91 92897 88896

Do you offer refunds?

Since all products at Candid Apricot are made-to-order, refunds are not available in general. We follow a replacement-first policy for damaged, missing, or incorrect items.

A refund is issued only if the replacement sent in the second attempt is also damaged or incorrect.

Cancellation

At Candid Apricot, you can cancel your order free of charge within 2 hours of placing it. Since our products are made to order, once the order enters processing or has been shipped, it cannot be cancelled.

If a cancellation is requested after processing has started, a 25% cancellation fee may apply.
Please note that orders cannot be cancelled once they have been shipped.

We have successfully delivered 8,000+ artworks to customers across the globe, and customer satisfaction is our top priority. You can view real product testimonials and customer feedback directly on our website and Instagram page, which showcase the quality of our work and the experiences of our buyers.

If you still have any questions or doubts, feel free to contact us directly on WhatsApp at +91 92897 88896. Our team will be happy to assist you and provide any additional information you need before placing your order. 😊

Once your order ships, you'll receive a tracking number via SMS and WhatsApp. You can use this to monitor your delivery status.

We accept all major credit cards, PayPal, and other secure payment methods available at checkout.